WARRANTY AND RETURNS
If you purchase direct from Ramble FX, any non-custom Ramble FX pedal can be returned within two weeks of receiving it for a full refund, minus all shipping costs. It has to be returned in new condition, and the buyer is responsible for return shipping. If it is not in new condition, a restocking fee of 20% may apply. You must contact Ramble FX at firstname.lastname@example.org for approval first.
If you can't make up your mind and need more time, please ask before the return period is up. If you have any questions about how to get the most out of your Ramble FX pedal with the rest of your gear, please ask.
Limited Five Year Warranty
Ramble FX products are warranted to be free from defects in components and workmanship under normal use and service for a period of 5 years. In the rare event of a malfunction, we will repair, or at our option, replace the product at no charge except for shipping. Prior authorization is required by contacting Ramble FX at email@example.com. Excluded from this warranty are cosmetic damages such as knobs, finish, and labels. This warranty shall be null and void if the product is subjected to repair work or alteration by a person or facility other than Ramble FX; mechanical damage including shipping accidents; misuse, abuse, operation with incorrect voltage, incorrect connections, wrong accessories, and exposure to inclement conditions.
Ramble FX shall not be responsible for any incidental or consequential damages. Ramble FX’s responsibility is limited to the product itself. Ramble FX assumes no responsibility for any indirect costs or losses however incurred.